PATIENT REL. & PATIENT SAFETY SPEC

SUMMARY: Coordinates quality improvement initiatives as related to regulatory compliance resulting in improved patient care, operations and patient experience.

WHAT YOU WILL DO:

• Collaborate with hospital staff on initiatives to improve the integrity of the environment of care and emergency preparedness of the organization.
• Support the Regulatory & Patient Safety Managers with accreditation and regulatory compliance initiatives including the Patient Safety Committee and Accreditation Committee for the System.
• Write new and revise existing SHS policies and will assist SHS leadership with writing departmental procedure, in addition to training all staff within the organization on the policy program and ensuring leadership has trained staff on new and/or revised guidelines and requirements.
• Manages and coordination of patient safety programs resulting in improved patient care, operations and patient experience.
• Manage hospital wide patient concerns/grievances documentation in compliance with CMS guidelines and hospital policy.

WHAT YOU WILL NEED:

• Bachelor's Degree in Nursing or Healthcare management or Health Information Management with Registered Health Information Administrator (RHIA) Preferred, other health related field.
• Experience in either quality, patient safety, patient relation, regulatory and survey readiness and response activities required. Computer skills, including basic knowledge and use of Microsoft Office products, electronic mail and the worldwide web/ internet. Ability to learn new systems software. Previous Independent and self-motivated.
• Computer skills, including mastery of Microsoft Office products, data analytic software and modeling, electronic mail and the worldwide web/ internet. Ability to learn new systems software. Self-motivated and continuous learning capability required.
• Knowledge on ICD 10 coding with awareness of risk and mortality adjustment methodologies.
• Knowledgeable of CMS, AHRQ, CDC and other reportable agencies’ clinical performance measures.
• Demonstrated knowledge of facilitating and coordinating healthcare improvement projects with previous quality improvement project experience.
• Proven results driven improvement experience preferred.
• High-level analytic skill in the use of complex quality data in business/value development and the display of findings is desired.
• Excellent oral, written, “platform” and interpersonal communication skills.
• Ability to work independently.
• High degree of creativity in problem-solving